Last updated: 1/1/2026
At Custom Patch Makers, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website or submit your details through our advertising campaigns, including Facebook and Instagram lead forms.
1. Information We Collect
We may collect the following information when you interact with our website or advertisements:
- Full name
- Email address
- Phone number
- Business or organization name
- Order requirements (such as patch type, quantity, or timeline)
- Any additional information you choose to provide
- This information is collected when you:
- Fill out a contact form on our website
- Submit a Facebook or Instagram lead form
- Contact us via email, WhatsApp, or other communication channels
2. How We Use Your Information
We use your information to:
- Respond to inquiries and provide quotes
- Create free mockups or order estimates
- Communicate regarding your order or request
- Improve our services and customer experience
- Send relevant follow-ups related to your inquiry
We do not sell, rent, or trade your personal information to third parties.
3. Advertising & Lead Forms (Meta Platforms)
When you submit your information through Facebook or Instagram lead forms, your data is securely transmitted to us and used only for business communication purposes.
We comply with Meta’s advertising and data usage policies. Your information is accessed only by authorized team members and is not used for unrelated marketing without your consent.
4. Data Sharing & Third Parties
We may share your information only with:
- Internal team members for customer support and order processing
- Service providers involved in communication or order fulfillment (if required)
All third parties are required to maintain confidentiality and data protection standards.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal data against unauthorized access, misuse, loss, or disclosure.
While no online system is 100% secure, we take appropriate steps to safeguard your information.
6. Cookies & Tracking
Our website may use cookies or similar technologies to:
- Improve website performance
- Analyze traffic and user interaction
You can control cookie preferences through your browser settings.
7. Your Rights
Depending on your location, you may have the right to:
- Request access to your personal data
- Request correction or deletion of your information
- Withdraw consent for communication
To exercise these rights, please contact us using the details below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Email: info@custompatchmakers.co.uk
Website: www.custompatchmakers.co.uk
